Are Holiday Taxi Transfers a Rip-Off? Why You Shouldn’t Pay for “Upgraded” Transfers with TUI and Other Package Holiday Companies

Are Holiday Taxi Transfers Really Worth It?

Having worked as a holiday rep, one of the most frustrating parts of airport days was the waiting. There was always that one person who left something on the plane, whose luggage didn’t arrive, or worst of all—got in a taxi without telling anyone. Meanwhile, an entire coach of tired travellers sat waiting for them.

As a rep, that wait felt endless—but it was even worse for those who had been sitting on the coach from the start, desperate to finally reach their hotel and start their holiday. That’s why I began to book my own taxi transfers instead of relying on shared coaches. Paying a little more for convenience made sense—until I realised just how inflated those “taxi upgrades” really are.

The Shocking Cost of “Taxi Upgrades”

On a recent trip to an island I used to work on, TUI offered me a “taxi transfer upgrade” for £70 return. Sounds fine—until you realise that the same trip costs only €15–€20 locally.

Curious, I asked a few local friends who confirmed the real price. Then I checked booking.com, which offered the same transfer for just £26 return. This means that TUI’s so-called “upgrade” wasn’t just expensive—it was over double the cost of booking directly.


Price Comparison: TUI vs Local Transfers

  • TUI Upgrade Price: £70 return
  • Booking.com Transfer: £26 return
  • Local Taxi: Around €15–€20 each way

It wasn’t a one-off either. I found the same pattern across destinations including Portugal and Cyprus—TUI’s taxi upgrade was always at least twice the price of a direct booking.

Taxi Transfer as an ‘Upgrade’ was £70
V’s £26 for the same trip with booking.com

The Cape Verde Rip-Off

The biggest shock came in Cape Verde. My hotel was just five minutes from the airport, but TUI quoted a staggering £172 for a “taxi upgrade.”

Stepping outside the airport, I saw the local taxis offering the exact same journey for €10. To make matters worse, TUI’s own taxi-booking site (which anyone can access) quoted the same route at £18.96 each way—so why the £172 charge?

To me, this feels like taking advantage of travellers—especially those with mobility issues or families who might feel they need a taxi rather than a shared coach.

Delayed and Frustrated: The Reality of “Pre-Booked” Holiday Taxis

Even when you do pay for a pre-booked taxi with a package operator, it’s not always smooth sailing. On one trip, our “pre-booked” TUI taxi had us waiting over 40 minutes at the airport for the next available driver.

Compare that with simply walking out, getting in a local cab, and being at your hotel before the coach even leaves the car park.

Tui wanted a whopping £172 to upgrade from coach to Taxi for a 5 min drive
TUI Taxi website offers the same taxi, but at a vastly reduced price

The Bottom Line: Don’t Get Ripped Off

Package holiday taxi upgrades can be a complete rip-off—charging two, three, or even ten times the local rate. These “upgrades” are marketed as a convenient option, but in most cases they’re simply an easy profit add-on for tour operators.

If you want a smoother start to your trip:

  • Check the price on booking.com or local taxi apps before paying the upgrade.
  • Ask your hotel for transfer recommendations—they often arrange cheaper, reliable rides.
  • Head straight to the official taxi rank and agree a price before setting off.

By taking a few minutes to compare, you can save a small fortune—and start your holiday stress-free.


Final Thoughts

Holiday taxi upgrades might sound tempting after a long flight, but don’t be fooled by the convenience pitch. With local taxis and trusted platforms offering better service at a fraction of the price, it’s clear who’s really getting the better deal.

So next time you’re booking your trip—don’t get caught out by the “taxi transfer upgrade” trap.

4 responses to “Are Holiday Taxi Transfers a Rip-Off? Why You Shouldn’t Pay for “Upgraded” Transfers with TUI and Other Package Holiday Companies”

  1. Travel:- Cape Verde Riu Karamboa Avatar

    […] Riu Karamboa itself is a luxurious all-inclusive resort located close to Rabil airport. This stunning beachfront property is said to be the perfect destination for those looking to relax and unwind in paradise, which is exactly what I was looking for. Its location is literally minutes away from the airport. I actually walked it one day, and it takes just 10 minutes to walk, which makes the fact that TUI wanted to charge £172 for an upgrade to a taxi transfer even more laughable, but you can read more about that in my piece on rip off taxi transfers here. […]

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  2. Antalya Transfer Avatar
    Antalya Transfer

    Dieser Beitrag bietet wertvolle Einblicke in die Taxitransferoptionen von TUI! Die Informationen zur Vorabbuchung und den verschiedenen Transferarten sind hilfreich für Reisende, die ihre Auswahlmöglichkeiten verstehen möchten. Besonders nützlich ist die Betonung des Preis- und Leistungsvergleichs, da sie es den Lesern ermöglicht, die beste Option für ihr Budget und ihre Bedürfnisse auszuwählen. Der Blogbeitrag könnte jedoch von einer detaillierteren Diskussion der Vor- und Nachteile der einzelnen Transferarten profitieren, die über den Preis hinausgeht. Wenn beispielsweise die Bequemlichkeit eines privaten Transfers gegenüber den potenziellen Kosteneinsparungen und dem gemeinsamen Erlebnis eines Shuttlebusses hervorgehoben wird, können die Leser eine fundierte Entscheidung treffen. Das Hinzufügen von Informationen zu Dingen wie Freigepäck und Fahrtzeiten für jede Option wäre ebenfalls hilfreich. Insgesamt ein guter Ausgangspunkt zum Verständnis der Transferoptionen von TUI; weitere Details würden den Nutzen steigern.

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  3. Discovering Boa Vista, Cape Verde: My Stay at Riu Karamboa & Why This Island Should Be Your Next Escape Avatar

    […] Located just minutes from the airport (literally a 10-minute walk — I did it myself!), Riu Karamboa promises relaxation from the moment you arrive. The irony? TUI tried to charge £172 for an upgraded taxi transfer, which is laughable considering you could walk it quicker. (More on that in my article about rip-off transfers!) […]

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  4. Weekend Getaways: Why The Algarve Is the Perfect Escape from Manchester Avatar

    […] Having worked as a rep in Alvor back in 2006, I know how slow and painful the coach transfer can be. TUI’s “upgrade to private taxi” is also almost double the price of simply booking one yourself. (A rant for another blog post… Now Here) […]

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